Customer Support Agent (E-commerce)

Passionate about shaping the future of health? Dive into an opportunity with a leading Direct-to-Consumer (DTC) brand. Our client is revolutionizing the industry, merging high-quality products that promote a healthy lifestyle. They're seeking a dedicated, customer-centric individual to join as a
If you're driven to make a significant impact and be part of something monumental, this role is beckoning.
This is an incredible remote opportunity to work for a US-based company.
**What You'll Do**:
- Assist customers in navigating the website, placing orders, and addressing product-related queries.
- Leverage experience in e-commerce to guide customers through the purchasing process and troubleshoot any issues they may encounter.
- Engage with customers across various platforms, ensuring consistent and high-quality support.
- Be prepared to provide support via phone when necessary, offering a personalized and empathetic experience.
- Handle customer inquiries and compl...