Customer Support Agent

Customer Support Agent (On-site – Porto)

Were hiring
Customer Support Agents
to join an international customer service operation supporting telecom products and services. This role is for candidates who enjoy helping people, solving problems, and working in a structured, team-oriented environment.
No previous experience is required
— full training is provided.

You'll assist customers across multiple channels with topics such as
subscriptions, billing inquiries, technical troubleshooting, and general account questions
, ensuring a smooth and positive customer experience on every interaction.

*How *
to Apply
Send your CV to
or Use Application Form

What you'll do

• Handle incoming customer calls and service requests
• Welcome and guide customers with clarity and professionalism
• Provide personalized solutions based on customer needs
• Accurately document interactions using internal systems <...