Job Description
Our
Customer Support team
is based in Ceuta and consists of 25 dedicated professionals
working closely together in a collaborative, supportive, and positive environment. As a
Spanish Customer Operations Representative
, you will provide customer support for the
evoke
brand, delivering high-quality service across our platform through multiple communication channels. You will play a key role in ensuring a positive customer experience while adhering to regulatory and internal standards.
Assisting customers via
live chat, telephone, and email
, depending on business needs Participating in training programs to ensure service quality and professional development Analyzing customer interactions to optimize performance Using a variety of software and back-office tools Contributing to specific projects based on business needs and personal strengths Essential skills and qualities: Good level of
Eng...
Customer Support team
is based in Ceuta and consists of 25 dedicated professionals
working closely together in a collaborative, supportive, and positive environment. As a
Spanish Customer Operations Representative
, you will provide customer support for the
evoke
brand, delivering high-quality service across our platform through multiple communication channels. You will play a key role in ensuring a positive customer experience while adhering to regulatory and internal standards.
Assisting customers via
live chat, telephone, and email
, depending on business needs Participating in training programs to ensure service quality and professional development Analyzing customer interactions to optimize performance Using a variety of software and back-office tools Contributing to specific projects based on business needs and personal strengths Essential skills and qualities: Good level of
Eng...
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