Customer Support Agent with Spanish

Our Customer Support team is based in Ceuta and consists of 25 dedicated professionals working closely together in a collaborative, supportive, and positive environment.

Experiencia, cualificaciones y habilidades interpersonales, ¿tiene todo lo necesario para triunfar en esta oportunidad? Descúbralo a continuación.

As a Spanish Customer Operations Representative , you will provide customer support for the evoke brand, delivering high-quality service across our platform through multiple communication channels.
You will play a key role in ensuring a positive customer experience while adhering to regulatory and internal standards.

• Assisting customers via live chat, telephone, and email, depending on business needs.
• Participating in training programs to ensure service quality and professional development.
• Analyzing customer interactions to optimize performance.
• Using a variety of software and back-office toolsli>
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