Job Description

ABOUT THIS POSITION

Waystar is an enterprise AI company that is championing a radical rethink of how to create value for healthcare professionals, leaders, and their organizations: automating complex clinical tasks, generating insights and empowering intelligent care. Powered by one of the largest sets of clinical data and use cases available, our groundbreaking clinical machine-learning engine, Cognitive ML, constantly ingests the patient record to generate real-time, highly focused, predictive insights that clinicians and hospital administrators can leverage to dramatically augment the management of care delivery.

WHAT YOU'LL DO

  • Hold a working knowledge of Waystar applications, and technologies, and client base.
  • Manage first level support for incoming customer inquiries and provide basic troubleshooting support in a timely and professional manner.
  • Investigate and fix issues reported by our users; communicating progress back to the client a...

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