Customer Support Assistant

We're looking for a
Customer Support Specialist
who's sharp, proactive, and tech-curious to join YaVendió. This isn't traditional support — you'll become a product expert, an AI power-user, and a real growth enabler for our merchants. Your mission is to help clients solve issues fast, understand the platform deeply, and unlock more value from their AI sales agent. If you love tech, problem-solving, and helping businesses grow with AI, this role is for you.

What you'll do

As a
Part-Time Customer Support Assistant (Night Shift Mon–Fri, 18:00–24:00 GMT-4)
, you'll be our frontline contact outside regular business hours. You'll ensure merchants get fast, clear, high-quality support while the rest of the region sleeps. You'll resolve common issues, document everything precisely, spot patterns, and help improve our support resources and product feedback loop.

• Respond to customer inquiries via WhatsApp, chat, and email quickly and professionally
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