Customer Support Associate

Job description

Contact Person: HR Nikunj Sharma || Ph No. || Email:

Job Role - Customer Care Executive

Experience - 0 to 4 Years

Job Location - Gurgaon

Interview Mode - Face to Face (offline Only)

Role & responsibilities-

• Handle customer calls in a professional and efficient manner
• Address customer queries, concerns, and complaints with a problem-solving approach
• Maintain accurate records of customer interactions and follow-ups
• Provide timely and relevant information to customers to resolve their issues
• Work collaboratively with other teams to escalate and resolve complex issues
• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

What we are looking for in a candidate

• Should be Confident & Dynamic.
• Should have a bent towards Sales & Customer support.
• Excellent interpersonal and listening skills
• Good persuasion skills.
• Should be efficient in converting customer interest into sales.
• Good negotiation skills
• Team Player
• Quick learner, creative and achiever.
• Passionate about work output

#Apply now