Job Description

Job description


Contact Person: HR Nikunj Sharma || Ph No. || Email:


Job Role - Customer Care Executive

Experience - 0 to 4 Years

Job Location - Gurgaon

Interview Mode - Face to Face (offline Only)


Role & responsibilities-


  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates


What we are looking for in a candidate

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