Job Description

About the Position: We are seeking a skilled Customer Service Specialist to join our team in Irapuato, Gto. The successful candidate will be responsible for attending to and resolving customer queries efficiently.

The role involves managing and tracking the order process from receipt to delivery, providing basic technical support, and resolving technical issues related to products or services.

Key Responsibilities:

  • Review daily customer requirements,
  • Detect variations in demand through analysis
  • Generate Bills of Lading (BOLs) according to quantities requested by customers,
  • Create virtual tags for customers who require them,
  • Guarantee timely loads as per established schedules with customers,
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