Customer Support Associate

About the job Customer Support Associate

DESCRIPTION:

As a Customer Support Associate at Arsenault, you'll be responsible for day-to-day tasks driving the success and retention of our customers. Your job will be to ensure the happiness of our customers from start to finish and to help solve customer issues as they arise. You'll also have a say in improving internal support and retention processes.

We're looking for a customer-obsessed guru who thrives at wanting to go above and beyond with every single interaction, whether its on the phone, via email, or live chat. As a Customer Support Associate you will be an expert at creating a world-class customer experience, and building a highly satisfied and loyal customer base with your high energy, engagement, and exceptional customer focus.

Here at Arsenault, customers are our first priority, and with a growing team, we are seeking someone who exemplifies compassion and demonstr...