Customer Support Associate - Operations

Are you a dedicated team player who excels at recognizing customer needs and providing efficient solutions? Do you share our core values, focus on delivering results, and always meet expectations?

About the Role

We are seeking an experienced Customer Service Representative to join our dynamic Contact Center in Biel. As a key member of our team, you will play a vital role in customer retention by analyzing complaints, providing exceptional support via phone and email, resolving issues efficiently, managing mobile and landline connections effectively.