Customer Support Associate

Role Responsibilities:

• Handle all incoming calls and manage customer service inquiries.
• Identify and assess customer needs to ensure high satisfaction.
• Build sustainable relationships and trust with customers through clear communication.
• Utilize strong listening and problem-solving skills to address customer concerns.

Key Deliverables:

• Efficient and effective handling of customer calls and inquiries.
• Achieved customer satisfaction targets through needs assessment.
• Established strong, trusting relationships with customers.
• Timely and accurate resolution of customer issues.