Customer Support Associate

**Position**:
Customer Support Associate
Arrow Electronics is looking to hire a Customer Support Associate to join our team in Guadalajara, MX.
**What You'll Be Doing**:
- Provide expert internal and external customer service, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.
- Order entry & maintenance, managing inbound customer order forms, filing, maintenance for contract pricing.
- Support sales team with direct customer contact, which includes coordinating reports, providing first point of escalation after initial set of expedites, etc.
- Work closely with Asset team to process orders for customers and resolve issues for the customer in a timely manner.
**What You'll Need**:
- Typically requires a 2-year degree and 2-4 years of experience or High school graduate with equivalent related experience.
- 1-3 years of customer service experience.
- Intermediate knowledge of Microsoft Excel.
-...