Customer Support B2B

Connect with companies in the United States and elevate their experience with Aprende Institute

Join our B2B team at Aprende Institute We are a leading online education startup, dedicated to transforming lives through high-impact educational programs across the United States and Latin America. We are looking for passionate individuals with a strategic approach to B2B customer service to join us as:

Customer Support B2B Bilingual (English/Spanish)

What will your mission be at Aprende Institute?

• Serve as the main strategic point of contact for a portfolio of corporate clients in the U.S.
• Ensure the correct implementation, adoption, and continuity of our B2B educational programs.
• Build strong, long-term relationships focused on customer satisfaction and retention.
• Monitor accounts, manage contract renewals, and record key information in the CRM.
• Collaborate with internal teams to continuously optimize the cu...