Job Description
Passionate about the world of tech?
What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let's see what it takes
What you will do:
Provide exceptional customer support via chats and emails
Handle all day-to-day customer needs related to Shopping Protection subscriptions
Respond to subscription-related inquiries (plan questions, changes, cancellations)
Answer product-related questions and provide order status updates
Process refunds of our own fees
Assist with login or account access issues
Provide clear and accurate information on billing, terms, and subscription conditions
What you need to succeed in this role:
Excellent E...
What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let's see what it takes
What you will do:
Provide exceptional customer support via chats and emails
Handle all day-to-day customer needs related to Shopping Protection subscriptions
Respond to subscription-related inquiries (plan questions, changes, cancellations)
Answer product-related questions and provide order status updates
Process refunds of our own fees
Assist with login or account access issues
Provide clear and accurate information on billing, terms, and subscription conditions
What you need to succeed in this role:
Excellent E...
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