Customer Support Coordinator

Position Overview Our client is seeking a reliable and customer-focused Customer Support Coordinator to serve as a key point of contact for customers while supporting internal teams with order processing, issue resolution, and administrative coordination. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment while delivering a high level of service. Key Responsibilities Serve as the primary point of contact for customer inquiries via phone, email, and internal systems Process and track customer orders, service requests, and account updates accurately and in a timely manner Coordinate with internal departments (Sales, Operations, Logistics, and Accounting) to resolve customer issues and ensure timely follow-up Maintain detailed and organized records of customer interactions and transactions Assist with preparing reports, documentation, and customer communications Monitor order status and proactively communicate upda...