Job Description

  • Must drive to company location
  • Previous Customer Service/Administration Experience

    • About Our Client

    The employer is a medium-sized organisation, known for providing innovative solutions and prioritising customer service. They are committed to delivering high-quality products and services to their clients.

    Job Description

    The key responsibilities of a Customer Support Coordinator;

  • Provide exceptional customer service and support to all clients via phone, email, and other communication channels.
  • Process customer orders accurately and efficiently, ensuring timely delivery.
  • Assist the sales team by preparing quotes, managing enquiries, and following up on leads.
  • Maintain and update customer records in the CRM system.
  • Coordinate with internal departments to ensure smooth order fulfilment and resolution of customer issues.
  • Monitor and report on key performance metrics related to sa...

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