Job Description

Location: Lisbon (LACS Santos), Portugal

Work Model: On-site
Start Dates: 2 February 2026 | 16 February 2026
Working Hours: Rotative shifts, Monday–Saturday (08:00 – 20:00)

Role Overview

This role focuses on providing high-quality customer support to YouTube partners, ensuring smooth use of the platform and compliance with policies.

Key Responsibilities

  • Handle customer inquiries and support cases

  • Follow defined workflows and quality guidelines

  • Maintain accurate documentation

Requirements

  • Fluent Dutch

  • Basic English knowledge

  • With or without contact center experience

Salary & Benefits

  • Base salary: €14,000 gross/year

  • Signing bonus: €2...

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