Customer Support - E-commerce / Retail

About Our Client

• We are partnering with our client, a premium flash sales business operating across Asia, Australia, and the Middle East. The business works directly with luxury brands and official distributors to transform past-season inventory into high‑performing, sustainable online and offline sales experiences.
• Sustainability is core to the model, with a strong focus on circular retail and responsible inventory management.

About the Role

• As the Customer Support Specialist, you will deliver a seamless customer experience across online sales and offline events. You will manage high volumes of enquiries while acting as a key link between customers, brand partners, and operational teams.
• This is a hands‑on role suited to someone who enjoys problem‑solving, ownership, and continuous improvement.

Key Responsibilities

• Customer support
  • Manage and resolve customer enqu...