Customer Support Engineer

**Requirements**:
- L1 and L2 technical support
- Assist and support customers with web integrations.
- PHP, HTML, and CSS troubleshooting.
- Diagnose and troubleshoot problems of e-commerce platforms.
- Make recommendations for improvement and innovation.
- Analyze system specifications and translate system requirements to manageable and measurable tasks.
- Develop web pages for customers.
- Conduct virtual training sessions for clients.
- Passion for providing outstanding customer service.
- Process analysis and development expertise.
- Exceptional presentation and interpersonal skills.
- Strong verbal and written communication skills.
- Ability to present ideas in a neat, user-friendly way.
- Desire to learn new technologies and proactiveness.
- Demonstrated ability to work collaboratively and cross-organizationally with a diverse team.
**Qualifications (Must have)**:
- 2+ years of experience in technical support.
- Knowledge to ...