Job Description

Description

We are looking for a Customer Support Engineer to support our customers with current and future installed tools at customer site.

We will consider new graduates provided they demonstrate a strong hands-on competence and a desire to succeed. 

YOUR MAJOR RESPONSIBILITIES:

  • Successful applicants will be formally trained at one of our award-winning training centers in California, USA or, Singapore or Taiwan.

  • Domestic and international travel is required on a regular basis.

  • Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites.

  • Be the face of our company, ensuring customer satisfaction with our service and maintaining the operational quality of system equipment 

  • Coordinates actions with customers to minimize down time.

  • Provides assistance to I...

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