Customer Support Engineer Internship

Company Description

JOIN ATEXIS AN ALTEN COMPANY

Who are we?

ATEXIS is a multinational consulting firm specialising in providing engineering support services to clients, including leading companies in the aerospace, defence, naval, railway, energy and industrial sectors.

Job Description

ATEXIS offers direct technical support to the airlines' engineering department in cases of failures reported during aircraft maintenance or operation, proposing specific solutions for each type of issue. Support is provided on remote from ATEXIS facilities in Spain, with secure VPN connection to customer network & tools.

What will you learn?

• Send confirmation of receipt of the enquiry within 24 hours
• Meet proposed deadlines according to the criticality of the problem
• Provide technical support based on approved technical documentation
• Identify potential downstream impacts on technical documentation
• Manage...