Job Description
Description
/Preferred QualificationsOnsite Job in Taylor, TX. No Remote option.
Responsibilities Include
Represents the company to the customer and assumes accountability for customer satisfaction with service.
Responsible for customer service activities associated with maintenance, troubleshooting, and diagnosing with quality on-site repairs of KLA’s complex capital equipment at customer sites.
Assures operational quality of system equipment. Coordinates actions with customers to minimize down time. Provides assistance to Installation engineers in resolving problems. Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site.
Ensures equipment enhances customer production. Repairs and updates equipment at customer facility.
Prepares fields service reports on customer support activity and provides documentation o...
Apply for this Position
Ready to join KLA? Click the button below to submit your application.
Submit Application