Job Description
Customer Support Engineer – Technology Company
Overview
A technology company is seeking a Customer Support Engineer to provide first-line technical support, troubleshoot system issues, and ensure smooth service delivery. The role requires strong technical knowledge, problem-solving ability, and effective communication skills.
Key Responsibilities
- Monitor system performance and provide first-level support for hardware, software, networks, and applications.
- Respond to service requests, diagnose issues, and escalate when necessary.