Customer Support Engineer

Overview

Customer Support Engineer — Colombia/Remote

About Snowplow: Snowplow is the global leader in customer data infrastructure for AI, enabling every organization to transform raw behavioral data into governed, high-fidelity fuel for AI-powered applications—including advanced analytics, real-time personalization engines, and AI agents.

Snowplow serves digital-first companies and enables them to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrating deep customer context into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict behaviors, hyper-personalize experiences, and detect fraud in real time.

The Opportunity

Our product range is expanding rapidly. We now orchestrate and monitor Snowplow event pipelines across 250 customer-owned AWS, GCP, and Azure sub-accounts. Our rapidly growing CDI offering demands...