Job Description
DESIGNATION : - CALL CENTER AGENT / Sr. CUSTOMER SERVICE ASSOCIATE ( CSA )
At Konecta we move towards the future and we do it together, because we all play an important role in the race to success! Join the Customer Service team of a renowned fashion brand, where your main mission will be to receive chats and emails from clients to help them resolve doubts and queries.
What do we ask for?:
Availability for In-Office Training: Must be available to attend on-site training during the agreed dates. The course is selective and designed for success—active participation, commitment, and content assimilation will ensure a smooth pass.
Communication Skills Demonstrates strong verbal and written communication abilities, with the capacity to express ideas clearly and professionally.
Office Automation Proficiency Comfortable navigating multiple digital platforms and office tools simultaneously; shows agility in handling various software environments.
English ...
At Konecta we move towards the future and we do it together, because we all play an important role in the race to success! Join the Customer Service team of a renowned fashion brand, where your main mission will be to receive chats and emails from clients to help them resolve doubts and queries.
What do we ask for?:
Availability for In-Office Training: Must be available to attend on-site training during the agreed dates. The course is selective and designed for success—active participation, commitment, and content assimilation will ensure a smooth pass.
Communication Skills Demonstrates strong verbal and written communication abilities, with the capacity to express ideas clearly and professionally.
Office Automation Proficiency Comfortable navigating multiple digital platforms and office tools simultaneously; shows agility in handling various software environments.
English ...
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