Customer Support Executive - Broadcast / Wi-Fi Technical Support- Immediate Joiners

🔍 Job Description

We are hiring Customer Support Associates for the Vivint Process (Voice & Chat) . The ideal candidate should have hands-on experience in Broadcast / Wi-Fi technical troubleshooting and prior exposure to international chat support environments.

🎯 Key Responsibilities

• Handle international customers via Voice & Chat support
• Troubleshoot Wi-Fi, broadcast, and connectivity-related issues
• Provide end-to-end technical assistance and accurate resolutions
• Ensure high levels of customer satisfaction
• Follow SOPs , quality standards, and maintain proper documentation

✅ Mandatory Requirements

• Experience in Broadcast / Wi-Fi Technical Support
• Strong technical troubleshooting skills (mandatory)
• Prior experience in International Chat Process