Customer Support Executive (Fintech)

We are looking for a Customer Support Executive with Fintech experience to join our growing team. This role involves direct interaction with HNI (High Net-Worth Individual) clients , so strong communication and professionalism are essential. If you thrive in a fast-paced fintech environment and take pride in delivering premium customer experiences, we’d love to hear from you.

Role Description

As a Customer Support Executive, you will:

• Provide exceptional customer support via chat, email, and calls
• Handle customer inquiries, complaints, and issue resolution with efficiency and discretion
• Ensure high customer satisfaction through timely, accurate, and professional responses
• Engage directly with HNI clients , maintaining confidentiality and service excellence
• Collaborate with internal teams to resolve te...