Job Description
We are looking for a Customer Support Executive with Fintech experience to join our growing team. This role involves direct interaction with HNI (High Net-Worth Individual) clients , so strong communication and professionalism are essential. If you thrive in a fast-paced fintech environment and take pride in delivering premium customer experiences, we’d love to hear from you.
Role Description
As a Customer Support Executive, you will:
Provide exceptional customer support via chat, email, and calls
Handle customer inquiries, complaints, and issue resolution with efficiency and discretion
Ensure high customer satisfaction through timely, accurate, and professional responses
Engage directly with HNI clients , maintaining confidentiality and service excellence
Collaborate with internal teams to resolve technical and process-related issues
Follow defined support processes and maintain service quality standards
Qualifications & Skills
Mandatory:
Prior...
Role Description
As a Customer Support Executive, you will:
Provide exceptional customer support via chat, email, and calls
Handle customer inquiries, complaints, and issue resolution with efficiency and discretion
Ensure high customer satisfaction through timely, accurate, and professional responses
Engage directly with HNI clients , maintaining confidentiality and service excellence
Collaborate with internal teams to resolve technical and process-related issues
Follow defined support processes and maintain service quality standards
Qualifications & Skills
Mandatory:
Prior...
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