Job Description
CUSTOMER SUPPORT EXECUTIVE
Experience: 1+ years
Location: Gurugram, Haryana
Job Type: Full-Time
Education: Any Graduate
Working Mode: Mon-Sat
Working Hours: 10 AM -7 PM
Domain- BFSI (good to have)
About Us:
At ZFunds , we’re on a mission to simplify investments for everyone! We’re looking for passionate and customer-focused professionals who love solving problems and delivering exceptional service experiences. If you thrive in a fast-paced environment and enjoy helping customers succeed, this role is for you.
Key Responsibilities:
Handle customer queries across calls, emails, and chat channels.
Ensure timely, accurate, and high-quality service delivery.
Build and nurture strong relationships with customers to enhance satisfaction and retention.
Provide expert assistance and guidance in the Finance/Mutual Funds domain.
Collaborate with internal teams to resolve customer issues efficiently.
Requirements:
1+ years of experience in Customer Service/Support (voice, email, and chat).
Strong understanding of the Finance Domain , especially Mutual Funds (mandatory).
Graduate in any discipline.
Excellent verbal and written communication skills.
Customer-first mindset with a proactive attitude.
What We Offer:
Opportunity to work with a fast-growing Fin Tech company.
Dynamic, collaborative, and growth-oriented work culture.
Platform to learn and make a real impact in the financial ecosystem.
A pply now at and become a part of our journey!
Experience: 1+ years
Location: Gurugram, Haryana
Job Type: Full-Time
Education: Any Graduate
Working Mode: Mon-Sat
Working Hours: 10 AM -7 PM
Domain- BFSI (good to have)
About Us:
At ZFunds , we’re on a mission to simplify investments for everyone! We’re looking for passionate and customer-focused professionals who love solving problems and delivering exceptional service experiences. If you thrive in a fast-paced environment and enjoy helping customers succeed, this role is for you.
Key Responsibilities:
Handle customer queries across calls, emails, and chat channels.
Ensure timely, accurate, and high-quality service delivery.
Build and nurture strong relationships with customers to enhance satisfaction and retention.
Provide expert assistance and guidance in the Finance/Mutual Funds domain.
Collaborate with internal teams to resolve customer issues efficiently.
Requirements:
1+ years of experience in Customer Service/Support (voice, email, and chat).
Strong understanding of the Finance Domain , especially Mutual Funds (mandatory).
Graduate in any discipline.
Excellent verbal and written communication skills.
Customer-first mindset with a proactive attitude.
What We Offer:
Opportunity to work with a fast-growing Fin Tech company.
Dynamic, collaborative, and growth-oriented work culture.
Platform to learn and make a real impact in the financial ecosystem.
A pply now at and become a part of our journey!
Apply for this Position
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