Customer Support Executive

Job Description: Customer Support Executive

Location: Gurugram, Haryana

About the Role:

We are looking for a dedicated and customer-oriented Customer Support Executive to join our team. You will be the first point of contact for our customers, addressing their inquiries, resolving issues, and ensuring a seamless experience. If you have excellent communication skills, a problem-solving mindset, and a passion for delivering exceptional service, we’d love to hear from you!

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, or chat.

• Address customer complaints and provide appropriate solutions within the agreed time limits.

• Follow up to ensure resolution and maintain customer satisfaction.

• Maintain detailed records of customer interactions and feedback.

• Collaborate with internal teams to resolve custom...