Customer Support Executive

About ChickCoop®

ChickCoop® is a growing poultry and livestock commerce platform serving farmers, dealers, and partners across PAN India . We help poultry farmers access quality feeds, knowledge products, and reliable support to run profitable and sustainable poultry operations.

Our focus is simple: strong customer trust + smooth execution .

Role Overview

As a Customer Support Executive , you will be the first point of contact for ChickCoop customers from multiple states across India . Your role is to handle customer queries, coordinate orders, and assist customers in completing purchases smoothly.

This is a frontline execution role that directly impacts customer satisfaction and revenue.

Key Responsibilities

• Handle customer queries via:

• Phone calls, WhatsApp, Website inquiries
• Social media messages
• Expla...