Customer Support Executive

Key Responsibilities:

• Conduct on-site implementation and training sessions for software products such as ERP, CRM, GST, Export, Payroll, and HRMS.

• Provide hands-on support during the software implementation process and address client queries effectively.

• Ensure seamless integration of software with the clients existing processes and systems.

• Build and maintain trustworthy relationships with clients to ensure long-term satisfaction.

• Gather feedback from clients and coordinate with the development team to improve the software.

Key Requirements:

• Proficiency in on-site implementation, excellent communication, adaptability, and trustworthiness.
• Strong problem-solving and troubleshooting abilities to work collaboratively with clients and internal teams.
• MS Word and Excel(Check Version, Installation, Functions, Data List, etc..), Outlook , SQL (Database, Joints, Triggers, Table etc.) & Crystal Report is must

Timing - 9.30 am to 6.30 pm

Work days- Monday to Saturday

How to Apply:

If you meet the above requirements and are passionate about delivering exceptional customer support in the IT software industry, please send your updated resume to