Job Description
Key Responsibilities:
- Conduct on-site implementation and training sessions for software products such as ERP, CRM, GST, Export, Payroll, and HRMS.
- Provide hands-on support during the software implementation process and address client queries effectively.
- Ensure seamless integration of software with the clients existing processes and systems.
- Build and maintain trustworthy relationships with clients to ensure long-term satisfaction.
- Gather feedback from clients and coordinate with the development team to improve the software.
Key Requirements:
- Proficiency in on-site implementation, excellent communication, adaptability, and trustworthiness.
- Strong problem-solving and troubleshooting abilities to work collaboratively with clients and internal teams.
- MS Word and Excel[Check Version, Installation, Functions, Data List, etc..], Outlook , SQL [Database, Joints, Triggers, Table etc.] & Crystal Report is must
Timing - 9.30 am to 6.30 pm
Work days- Monday to Saturday
How to Apply:
If you meet the above requirements and are passionate about delivering exceptional customer support in the IT software industry, please send your updated resume to [email protected]
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