Customer Support Executive

Housenama is India's #1 nameplate brand. As a D2C brand, we manufacture and retail nameplates through our own website (https://housenama.com); and are now expanding to a few other home decor categories.

As part of our mission to help customers give that perfect finishing touch to their home, all our name-plates are personalized and are backed by a 100% love-it guarantee. Either the customer has a great experience or we make it right.

So far all conversations with customers were managed by the 2-member founding team. We are now looking for a full-time Customer Support Executive to shoulder this responsibility.

If you see yourself doing justice to this role, we'd love for you to be part of our team.

Roles & Responsibilities

• Respond to customer queries through WhatsApp, Call, Email and Social Media Platforms.
• Co-ordinate with the workshop team to prioritize and process orders and hig...