Job Description

Job Title:
Customer Support Representative
Location: Bangalore – Hybrid
Job Type: Full-Time
Department: Customer Experience
Joining: Immediate Only
Salary :

₹3.5 – ₹4.5 LPA

Job Summary:
As a Customer Experience Specialist at Game Theory, you will be the first point of contact for
our customers and play a key role in shaping their experience with us. Your goal is to ensure
every customer feels heard, supported, and valued—whether it’s through a quick chat, a phone
call, an email, or a social media message. You’ll work across teams to make our service better
every day and turn customers into fans of Game Theory.

Key Responsibilities:
● Customer Support:
Respond to customer queries promptly via phone, chat, email, and social media. Solve
problems quickly, kindly, and professionally.


Chat & Call Support:
Communicate with customers through various chat portals and make outbound/inbound
calls to provide ...

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