Job Description
About Us: What’s Up Wellness is transforming the health & wellness industry with our premium, easy-to consume gummy supplements. Ranked #2 by Inc42 as India’s fastest-growing D2C brand, we are committed to delivering holistic wellness experiences. Join us in our mission to make wellness fun and accessible We’re looking for a dynamic and detail-oriented Customer Support Executive to join our lean, high-energy team.
Roles & Responsibilities:
• Respond to customer queries in a timely and accurate way, via phone, email, chat.
• Monitor customer complaints on social media and reach out to provide assistance.
• Proficiency in using CRM software.
• Ability to multi-task and prioritize tasks effectively.
• Connecting with customers on calls as and when required.
Requirements:
• 1-2 years’ Experience as a Customer Support Specialist or similar CS role
• Familiarity with D2C industry is a plus.
• Strong com...
Roles & Responsibilities:
• Respond to customer queries in a timely and accurate way, via phone, email, chat.
• Monitor customer complaints on social media and reach out to provide assistance.
• Proficiency in using CRM software.
• Ability to multi-task and prioritize tasks effectively.
• Connecting with customers on calls as and when required.
Requirements:
• 1-2 years’ Experience as a Customer Support Specialist or similar CS role
• Familiarity with D2C industry is a plus.
• Strong com...
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