Customer Support Executive

Job Title: Customer Support Executive (Voice Process)

Location: Noida, Sector 62

Working Days: 6 Days a Week

Working Hours: 10:00 AM – 7:00 PM

Joining: Immediate Joiners Only

About the Role

We are hiring Customer Support Executives – Voice Process for a leading MNC in Noida. The role involves handling customer interactions over voice calls and delivering high-quality support to domestic and international customers.

Key Responsibilities

• Handle inbound and outbound voice calls professionally.
• Address customer queries, concerns, and service requests effectively.
• Provide accurate information and resolve issues within defined TAT.
• Manage client escalation handling and ensure timely resolution.
• Perform clien...