Customer Support Executive

Join Konica Minolta dynamic Customer Support team and play a vital role in ensuring smooth billing processes and maintaining the integrity of our customer database. You'll be responsible for the timely administration of billing cycles, ensuring the accuracy and integrity of customer data, and supporting essential operational tasks within our help desk environment. If you're organized and enjoy contributing to a positive customer experience, we encourage you to apply.

Job Responsibilities

• Conduct meter readings and billing for Rental and TGS accounts to ensure complete coverage and accurate invoicing.
• Monitor customer usage patterns to identify anomalies and ensure billing accuracy.
• Update meter readings and process billing promptly, including issuing tax invoices to customers.
• Prepare and submit credit notes for any discrepancies or inaccurate billing.
• Maintain and file all billing-related documents in accordance with compa...