Job Description

Job Overview

MarTrust, an Authorized Payment Institution absurdly focused on payment solutions for the maritime industry, is seeking a proactive and detail‑oriented Customer Support Executive to provide effective support across operational and commercial processes—playing a key role in ensuring customer satisfaction, supporting company goals, and delivering high‑quality service within the Payments and Financial Services sector.

Qualifications

  • 0‑1 year experience within project experience or Banking
  • Maritime/shipping experience is an advantage
  • Customer Service experience is an advantage
  • Intercom, Monday.com, MS Office are advantages
  • Mandarin is mandatory

Benefits

  • Work From Home
  • Performance Bonus
  • Training & Development

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