Job Description
About Us:
Kisah is a fast-growing men’s fashion brand redefining occasion-wear for Next-Gen and Gen Z consumers. Born digital, Kisah is now scaling as an omnichannel brand with presence across e-commerce, D2C, offline retail, both in India and globally. Our edge lies in bold, unique, and fashion-forward designs that reflect the evolving tastes of young consumers—while staying simple, comfortable, and affordable.
Customer Support Executive
Role Overview
The Customer Support Executive is responsible for handling customer queries, concerns, and complaints across various communication channels while ensuring a positive customer experience and timely resolution.
Job Description:
- Deliver end-to-end customer support by interacting with customers via chat, phone, and email, ensuring a seamless and positive experience.
- Coordinate effectively with cross-functional teams (operations, logistics, tech, finance, etc.) to provide accurate and timely resolutions.
- Consiste...
Kisah is a fast-growing men’s fashion brand redefining occasion-wear for Next-Gen and Gen Z consumers. Born digital, Kisah is now scaling as an omnichannel brand with presence across e-commerce, D2C, offline retail, both in India and globally. Our edge lies in bold, unique, and fashion-forward designs that reflect the evolving tastes of young consumers—while staying simple, comfortable, and affordable.
Customer Support Executive
Role Overview
The Customer Support Executive is responsible for handling customer queries, concerns, and complaints across various communication channels while ensuring a positive customer experience and timely resolution.
Job Description:
- Deliver end-to-end customer support by interacting with customers via chat, phone, and email, ensuring a seamless and positive experience.
- Coordinate effectively with cross-functional teams (operations, logistics, tech, finance, etc.) to provide accurate and timely resolutions.
- Consiste...
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