Customer Support Executive

We're Hiring | Student Support Executive – PhysicsWallah

Location: Raipur

Type: Full-Time | In-Office

Role Overview

Support students by resolving queries, ensuring smooth communication, and delivering a positive support experience.

Key Responsibilities

• Handle student queries (in-person & calls)

• Provide quick and accurate resolutions

• Follow SOPs and maintain documentation

• Coordinate with internal teams

Eligibility

• Graduate in any stream

• Good English communication

• Basic MS Office & ticketing tools (Freshdesk preferred)

• Problem-solving mindset (customer support experience is a plus)

Why Join Us

• Competitive salary

• Growth opportunities

• Training & supportive work culture

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