Customer Support Executive (Remote)

Position Overview: We are seeking experienced Customer Support Executives based in Mumbai, India, to join our remote team. The ideal candidate will have a minimum of 5 years of experience in digital marketing services and web solutions, including expertise in hosting, server management, and domain name administration. Proficiency in Hindi, Arabic, Urdu, and English is essential, as we serve clients globally. Key Responsibilities:

• Provide exceptional customer support via various communication channels, including email, chat, and phone.
• Resolve client inquiries, technical issues, and service-related concerns promptly and effectively.
• Assist clients in setting up and managing web hosting, servers, and domain names.
• Collaborate with cross-functional teams to ensure client satisfaction and issue resolution.
• Offer technical guidance and insights to clients to maximize the value of our services.
• Maintai...