Customer Support Executive

Hybrid Role - Based in our Sheffield office 3 days per week with 2 days working from home.

This is a full time role - Mon - Fri, 37.5 hours per week.

Our mission:

• Two in five people in the UK rent their homes. Goodlord's mission? To be the gold standard platform for renting

• We started Goodlord because we wanted to make renting simple and transparent for everyone involved: the agent, the landlord, and the tenant. We knew Generation Rent would lead to more tenants, with higher digital expectations and we were confident we could provide a solution

• Like all scale-ups it's been a bit of a rollercoaster journey, but we're now stronger than ever, with around 3,000 letting agents using the platform, exciting and varied products and 350 Goodlordians supporting the mission

The Opportunity:

• Working on live chat, inbound phone and email enquiries to solve a wide range of technical and...