Customer Support Executive (Telugu)

Job Title: Customer Support Executive (Dubai)

• Location: Dubai

• Salary: AED 1,800 – 2,000 per month (maximum) + Attractive Incentives

• Languages Required: Telugu, Kannada, and Hindi

• Employment Type: Full-time

• Shift: Day Shift

• Weekly Off: Rotational Week Off

Key Responsibilities:

• Drive sales by encouraging users to register accounts and actively participate on the platform through chat and inbound/outbound calls.

• Promote platform features, offers, bonuses, and benefits to maximize user engagement.

• Assist users with account registration, deposits, withdrawals, and transaction-related queries.

• Achieve daily, weekly, and monthly sales targets (primary and secondary).

• Maintain accurate records of leads, conversions, and user activity.

• Use Excel for data tracking, sales reporting, and performance analysis.

• Deliver persuasive, professional, and empathetic communication to ensure customer satisfaction and retention.

Requirements:

• Prior telesales experience preferred (experience in gaming or fintech domains will be an added advantage).

• Fluency in Telugu, Kannada, and Hindi is mandatory.

• Basic proficiency in MS Excel (data entry and basic formulas).

• Strong sales orientation with the ability to handle objections and close deals effectively.

• Immediate joiners will be preferred.