Customer Support Executive

About the Role:

As a Customer Support Executive at BPO Wizard, you will serve as the bridge between our clients’ needs and the skilled virtual assistants who will contribute to their success. In this dynamic role, you will leverage your strong sourcing abilities, in-depth understanding of virtual work, and outstanding communication skills to identify the most suitable virtual assistant candidates.

Key Responsibilities:

• Reach out to potential candidates via phone to introduce themselves and discuss potential job opportunities.
• Build and maintain relationships with client companies to understand their hiring needs.
• Review resumes and applications to identify qualified candidates and conduct initial phone screenings to assess skills and qualification.
• Prepare and present shortlisted candidates to clients, highlighting their qualifications and suitability for the position.
• Arrange interviews between clients and...