Customer support executive (us shift)

We are looking for customer-focused professionals to handle inbound calls related to leasing inquiries, maintenance requests, and resident communications. The role requires clear English communication, accurate documentation, and the ability to manage high call volumes while delivering an excellent customer experience. This is a US shift role , ideal for candidates comfortable working night shifts.
Key Responsibilities
Handle inbound calls for leasing, maintenance, and resident inquiries
Answer questions related to pricing, availability, and property information
Create and update service requests and call notes accurately
De-escalate concerns and provide effective solutions
Schedule property tour appointments for prospective renters
Communicate updates between callers and property teams
Meet quality standards for monitored calls
Participate in training sessions and team meetings
Required Skills & Qualifications
Clear, neutral English comm...