Customer Support Executive (Voice Process)

Job Title: Customer Support Executive – Voice Process

Job Location: Chennai

Job Description:

We are hiring Customer Support Executives for a voice process. The role involves handling customer calls and providing effective support. Candidates should be fluent in Telugu or Malayalam.

Languages Required:

• Telugu (Speaking)
• Malayalam (Speaking)

Key Responsibilities:

• Handle inbound/outbound customer calls in Telugu or Malayalam
• Resolve customer queries and provide accurate information
• Maintain professional communication with customers
• Update customer details and call information in the system
• Follow company guidelines and quality standards
• Escalate issues when required

Required Skills:

• Fluen...