Job Description

Role Responsibilities:

  • Handle customer inquiries through voice or chat channels.
  • Resolve customer issues and provide comprehensive product/service information.
  • Maintain high standards of customer satisfaction and service quality.
  • Ensure all responses are delivered promptly and accurately.

Key Deliverables:

  • High customer satisfaction scores for interactions.
  • Efficient resolution of customer queries.
  • Accurate dissemination of product/service details.
  • Adherence to response time targets.

Skills Required
Customer Support, International Call Center, Customer Care, International Voice Process, International Bpo

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