Customer Support Executive/International process

We are seeking a motivated Customer Support Executive for our International process in India. The ideal candidate will have 0-5 years of experience in customer service and will be responsible for providing exceptional support to our global customers.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer issues efficiently while maintaining high levels of customer satisfaction.
• Document all customer interactions in the CRM system accurately and thoroughly.
• Collaborate with other teams to ensure customer needs are met and issues are escalated appropriately.
• Provide feedback and insights to improve customer support processes and services.

Skills and Qualifications

• Strong verbal and written communication skills in English.
• Proficiency in using customer support software...